Question 1

How quickly can you fix my track misalignment?

Accepted Answer

In most cases, we can repair track misalignment issues the same day you call us. Our 2-hour response guarantee means a technician will be at your door quickly to assess the problem. Track realignment is typically a 30-60 minute repair once our technician arrives. We carry common replacement parts on our service vehicles, so there's rarely a need for a follow-up visit. If your door is completely stuck or poses a safety hazard, mention this when you call and we'll prioritize your service call. Emergency same-day service is available 24/7 at no extra charge.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment can occur due to several factors. The most common causes include: 1) Impact damage - when a vehicle or object hits the door or tracks, 2) Normal wear and tear - over time, the mounting hardware can loosen from vibrations during daily use, 3) Improper installation - if the tracks weren't perfectly level and aligned initially, problems will develop over time, 4) Rust and corrosion - especially in our coastal Florida climate, salt air can deteriorate metal components, 5) Foundation settling - as your home settles, it can affect the garage door frame alignment, 6) Broken or worn rollers - damaged rollers can cause the door to jump off track. Signs of track misalignment include grinding noises, the door sticking or jerking during operation, visible gaps between rollers and track, and the door appearing crooked when closed. If you notice any of these symptoms, call us immediately to prevent further damage.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer several flexible financing options to make your dream door affordable. Our financing partners provide: 1) 0% interest for 12 months on approved credit, 2) Low monthly payment plans extending up to 60 months, 3) Same-day approval process - often just takes a few minutes, 4) No prepayment penalties - pay off early without extra fees. Carriage-style doors are among our most popular choices for their timeless elegance and curb appeal enhancement. They typically range from $2,500 to $6,000 installed, depending on size, material, and insulation options. During your free consultation, we'll provide detailed pricing and help you explore financing options that fit your budget. The investment pays off - a new garage door offers one of the highest ROI of any home improvement project, often returning 90-100% of the cost at resale.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours from start to finish. This includes removing your old door, installing the new door panels, setting up the track system, installing the opener (if included), and thorough testing of all safety features. More complex installations, such as custom carriage-style doors or situations requiring structural modifications, may take a full day. We always aim to complete the installation in one visit so you're not left without a functioning garage door. Our technicians arrive with all necessary equipment and materials, minimizing any delays.

Question 5

What warranty do you provide on your work?

Accepted Answer

We provide a comprehensive 2-year warranty on all labor and installation work. This means if anything we installed or repaired fails due to workmanship issues, we'll fix it at no cost to you. Additionally, manufacturer warranties on parts and doors vary: most garage door openers come with 3-5 year warranties, springs typically have 1-3 year warranties, and new garage doors often include 10-year to lifetime warranties on certain components. We handle all warranty claims on your behalf, so you never have to deal with manufacturers directly. Our warranty is transferable if you sell your home, adding value to your property.

Question 6

Do you service all garage door brands?

Accepted Answer

Absolutely! Our technicians are trained to work on all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI Overhead Doors, Raynor, Overhead Door Corporation, and more. We also service all opener brands including LiftMaster, Chamberlain, Genie, Craftsman, and Linear. Whether you have a 30-year-old door or a brand new smart garage system, we have the expertise to repair and maintain it. We carry universal parts that fit most models, and can source specific manufacturer parts when needed.

Question 7

Is emergency garage door service really available 24/7?

Accepted Answer

Yes, we truly offer 24/7 emergency service with no extra fees for nights, weekends, or holidays. We understand that garage door emergencies don't follow business hours - whether you come home late to find your door stuck open, or wake up to a door that won't close, you need help immediately. Our on-call technicians are available around the clock and are strategically located throughout our service area for rapid response. When you call our emergency line, you'll speak with a real person (not an answering service) who can dispatch a technician to your location right away.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance for optimal performance and longevity. During a maintenance visit, our technicians perform a comprehensive 25-point inspection including: lubricating all moving parts, checking spring tension and balance, inspecting cables for wear, testing safety sensors, tightening hardware, and checking weatherstripping. Regular maintenance can extend your door's lifespan by 5-10 years and helps prevent costly emergency repairs. For homes in coastal areas like New Smyrna Beach, we may recommend semi-annual maintenance due to salt air exposure which can accelerate wear on metal components.

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